Order and Price

A minimum order is not required. All quoted prices are inclusive of VAT.

Delivery of Goods

Deliveries are handled by our forwarding agents experienced in the handling and storage of oenological products. Special type of packaging is used for our dispatches in order to safeguard the integrity of the goods until they reach their final destination.

Shipping costs are automatically calculated based on the number of bottles ordered and will be visible on your chart while processing the purchase order.
For orders above 42 bottles, please contact vineria@cantucciodelvino.it or by phone at 347 2791258 / 339 5934097

Delivery Time

The average delivery time is 3/5 working days for Europe, at least 7/10 working days for the rest of the world, and 12/15 working days for Usa and Canada (week ends and holidays excluded) after receipt of payment confirmation.

Payment methods

Cantuccio del Vino offers different payment methods in order to meet the needs of our customers.

Credit Card payment

We accept payments by the major credit cards. In order to verify the card validity, we hereby inform you that any collected information will be transmitted exclusively, via a secure connection, to the competent organization appointed to handle the transaction. Under no circumstances will Cantuccio del Vino display, store and/or register the credit card details and therefore Cantuccio del Vino cannot be held liable for any fraud carried out by third party.

PayPal payment

This payment method is simple, secure and guarantees an immediate credit. It is useful to speed up your deliveries and urgent requests. It can be used only after registration with PayPal. If you are not already registered with PayPal in your country of residence, you can register with PayPal.

Important notice: PAYPAL DO NOT AUTHORIZE USA CUSTOMERS TO PURCHASE WINE, SPIRIT OR ANY OTHER ALCOHOLIC DRINKS. USA CUSTOMERS HAVE TO USE OTHER METHOD OF PAYMENT, PLEASE.

Bank Transfer

Bank transfers should be made and received prior to shipment. Please make the bank transfer to the following bank account:

Unicredit
Bank account N°: 000103702658
payable to: Cantuccio del Vino
IBAN: IT 51 X 02008 71541 000103702658
BIC/SWIFT: UNCRITM1E99
CIN: X
ABI: 02008
CAB: 71541

IMPORTANT: When making the bank transfer, please indicate the order number shown on your order confirmation and specify the purpose of your payment.

For urgent deliveries when paying by Bank Transfer, please send copy of the transfer via e-mail to vineria@cantucciodelvino.it. Otherwise, the delivery will be carried out after the value of your purchase is credited (5/7 working days). Cash on delivery shipments are acceptable only upon specific request. Please note that this payment method involves a higher shipping cost due to the fee applied by the courier.

Right to Return

It is the customer's privilege, if not satisfied with the purchase, to exercise the Right to Return the goods, according to art. 5 D.LGS 185/99. In such case, it is compulsory for the customer to send, within 15 working days from the date of receiving the goods, a Registered Letter Informing us of the wish to return the goods and addressed to:

Cantuccio del vino snc

Loc Larereto - 52020 Laterina (AR) Italy

C.Fiscale e P.IVA 02218220511

Numero R.E.A. 170273

We also advise to send us a copy of this letter by e-mail vineria@cantucciodelvino.it. The goods must be returned to the above address, with the original packaging, within 15 days of receiving from Cantuccio Del Vino a written authorization for returning the goods. Please note that Cantuccio del Vino will send the written authorization to return the goods, exclusively via e-mail. The only expense sustained by the customer who wants to exercise the Right to Return in accordance to art. 5, 6 D.LGS No. 185 dated 22/05/1999 are the return shipment costs.

Time and Conditions of reimbursements

When the Right to Return is exercised in accordance to art. 5 of legislative decree 185/99, Cantuccio del Vino, in the shortest possible time (in any case within 30 days from the date of the authorization to return) will credit the full amount initially received from the customer, on the bank or postal account indicated by the customer. As previously indicated, only the return shipping costs are to be assumed by the customer.

Complaints

In case of any complains please write to :

vineria@cantucciodelvino.it

Guarantee of the product

Cantuccio del Vino guarantees the quality of its products. Should the product be found defective, please return the remaining quantity for our testing. If the product is confirmed by us to be defective, Cantuccio del Vino will replace the goods or reimburse the entire sum paid. If breakage, damages or tempering of the packaging occurs, the customer is invited to refuse the delivery. Cantuccio del Vino will replace the goods at its own cost.

Privacy

In compliance with the provisions of the legislative Decree No. 196, 30 June 2003, concerning the "regulation of protection of personal data", and according to art.13, we hereby inform you that Cantuccio del Vino will ensure compliance with the existing regulations in respect to personal data.

The personal data collected by us with the help of electronic and/or automatic means, during the lifetime of our contractual relationship and even after it, will be treated in full compliance with the applicable laws, and as a mean to fulfil the obligation foreseen by the contractual provisions and regulations and closely related to the conduct of business relations. Under no circumstances will the data provided be transferred to third parties without the customer's specific authorization. Therefore the data will not be used for sending advertising or promotional materials.

However such data are necessary, in accordance to the scope of the laws, to establish the contractual relationship or to implement the relevant obligations. As such, we hereby inform you that in case of refusal to provide us with the personal data as described above, we are unable to fulfil and/or carry out our contractual obligations.

We hereby inform you that the holder of data processing is Claudio Meucci, Via Latereto 1, 52020 Laterina - AR (Italy) and that the same can be contacted for the exercise of your right under Art. 7 subsequent.